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Business Management - Learn to improve performance and productivity within a business

Performance Management

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

‌‌‌ Online Course / ‌‌ Classroom Training

Categories: Business Management, Business Management Skills

R2,199.00

Description

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee’s skill-set and make them a more valuable employee through feedback and coaching.

Performance Management > Course Outline:

Module One: Getting Started

‌‌‌ Icebreaker
‌‌‌ Housekeeping Items
‌‌‌ The Parking Lot
‌‌‌ Workshop Objectives

Module Two: The Basics (I)

‌‌‌ What is Performance Management?
‌‌‌ How Does Performance Management Work?
‌‌‌ Tools
‌‌‌ Case Study
‌‌‌ Review Questions

Module Three: The Basics (II)

‌‌‌ Three Phase Process
‌‌‌ Assessments
‌‌‌ Performance Reviews
‌‌‌ Case Study
‌‌‌ Review Questions

Module Four: Goal Setting

‌‌‌ SMART Goal Setting
‌‌‌ Specific Goals
‌‌‌ Measurable Goals
‌‌‌ Attainable Goals
‌‌‌ Realistic Goals
‌‌‌ Timely Goals
‌‌‌ Monitoring Results
‌‌‌ Case Study
‌‌‌ Review Questions

Module Five: Establishing Performance Goals

‌‌‌ Strategic Planning
‌‌‌ Job Analysis
‌‌‌ Setting Goals
‌‌‌ Motivation
‌‌‌ Case Study
‌‌‌ Review Questions

Module Six: 360 Degree Feedback

‌‌‌ What is 360 degree Feedback?
‌‌‌ Versus Traditional Performance Review
‌‌‌ The Components
‌‌‌ Case Study
‌‌‌ Review Questions

Module Seven: Competency Assessments

‌‌‌ Competency Assessment Defined
‌‌‌ Implementation
‌‌‌ Final Destination
‌‌‌ Case Study
‌‌‌ Review Questions

Module Eight: Kolb’s Learning Cycle

‌‌‌ Experience
‌‌‌ Observation
‌‌‌ Conceptualization
‌‌‌ Experimentation
‌‌‌ Case Study
‌‌‌ Review Questions

Module Nine: Motivation

‌‌ Key Factors
‌‌‌ The Motivated Organization
‌‌‌ Identifying Personal Motivators
‌‌‌ Evaluating and Adapting
‌‌‌ Case Study
‌‌‌ Review Questions

Module Ten: The Performance Journal

‌‌ Record Goals and Accomplishments
‌‌ Linking with Your Employees or Managers
‌‌ Implementing a Performance Coach
‌‌ Keeping Track
‌‌ Case Study
‌‌ Review Questions

Module Eleven: Creating a Performance Plan

‌‌ Goals
‌‌ Desired Results
‌‌ Prioritization
‌‌ Measure
‌‌ Evaluation
‌‌ Case Study
‌‌ Review Questions

Module Twelve: Wrapping Up

‌‌ Words from the Wise
‌‌ Review of Parking Lot
‌‌ Lessons Learned
‌‌ Completion of Action Plans and Evaluations

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Disclaimer: * Prices quoted are PER PERSON ** Lecture/On-Site Courses may be cancelled or rescheduled if minimum course numbers are not met. *** All prices are subject to change without notice. Whilst every effort is made to provide you with the most accurate, up-to-date information, occasionally an item may be incorrectly priced or a price may require updating due to circumstances outside of our control or if changes or improvements are implemented.