TRU4 Courses and Workshops

Revalidation for 2021 - Course Combo

Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

Online Course / Classroom Training



It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization’s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.

Middle Manager > Course Outline:

Housekeeping Items
The Parking Lot
Workshop Objectives

What is Management?
What Do Mangers Do?
What Does It Take to Be a Manager?
Why Does Management Matter?

What is Ethical Workplace Behavior?
What is Unethical Workplace Behavior?
How to Make Ethical Decisions
What is Social Responsibility?

Why Information Matters
Strategic Importance of Information
Characteristics and Costs of Useful Information
Getting and Sharing Information

What is Rational Decision-Making?
Steps to Rational Decision-Making
Limits to Rational Decision-Making
Improving Decision-Making

The Control Process
Is Control Necessary or Possible?
How and What to Control
Control Methods

Basics of Organizational Strategy
Sustainable Competitive Advantage
Strategy-Making Process
Corporate, Industry, Firm Level Strategies

Organizational Innovation
Why Innovation Matters
Managing Innovation
Organizational Change
Why Change Occurs and Why it Matters
Managing Change

Organizational Authority
Job Design
Designing Organizational Process

The Good and the Bad of Using Teams
Kinds of Teams
Work Team Characteristics
Enhancing Work Team Effectiveness

Basics of Motivation
Equity Theory
Expectancy Theory
What is Leadership?
Situational Leadership
Strategic Leadership

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations


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