TRU4 Courses and Workshops

Revalidation for 2021 - Course Combo

Microsoft Outlook 2016 Essentials

Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments. Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings, and assigning action items from those meetings.

Online Course / Classroom Training



Microsoft Outlook 2016 Essentials > Course Outline:

Workshop Objectives

Start Communicating with Email
Set Up Email Account
Preview Messages
Read Messages
Preview Attachments
Forward and Reply to Messages
Process Messages
Delete Messages
Mark a Message as Read or Unread
Flag Received Messages
Sort Messages
Print a Message
Save Message Attachments
Create Messages
Create a Message
Address a Message
Add or Remove Message Attachments
Send Message
Recall a Message
Format and Check Messages
Format Text
Apply Styles
Apply a New Theme
Insert Pictures
Insert Hyperlinks
Use Spell Check
Module Two: Review Questions

Use Advanced Message Options
Flag Outgoing Messages for Follow Up, Importance and Sensitivity
Request a Delivery or Read Receipt
Add Voting Options
Redirect Replies
Organize Messages
Sort Messages by Conversation
Ignore Messages
Work with Folders
Move Messages Between/To Folders
Apply Categories
Use Signatures and Stationary
Create, Assign and Modify Signatures
Add a Signature to Specific Messages
Set Fonts for New Messages and Responses
Create and Use Quick Parts
Automate Replies and Organization
Create Automatic Replies
Create and Manage Rules
Automate Repetitive Tasks Using Quick Steps
Configure Junk Email and Clutter Settings
Clean Up and Archive Messages
Clean Up a Folder
Use Mailbox Cleanup
Set AutoArchive Folder
AutoArchive Items
Module Three: Review Questions

Create and Manage a Calendar
Adjust Calendar View
Set Calendar Work Times and Time Zone
Create Calendar Items
Create Calendar Items
Create Recurring Calendar Items
Create Calendar Items from Messages
Respond to Invitations
Manage Calendar Items
Update Calendar Items
Manage Reminders
Forward Calendar Items
Work with and Share Multiple Calendars
Create a Blank Calendar
Add an Internet Calendar
Manage and Display Multiple Calendars
Share a Calendar in an Email
Delete a Calendar
Create and Manage Tasks and Notes
Create a Task
Change Task Views
Manage Tasks
Create and Manage Notes
Module Four Review Questions

Create and Manage Contacts
Create a New Contact
Import Contacts
Edit Contacts
Forward Contacts
Create and Manage Address Books
Create and Manage Contact Groups
Create a New Contact Group
Manage Contact Group Members
Send an Email or Meeting Invitation to a Contact Group
Manage Calendar Groups and Meeting Schedules
Manage Calendar Groups
Use Scheduling Assistant to Set Up Meetings
Cancel Meetings
Module Five Review Questions

Customize Settings
Customize Replies to Messages
Customize the Navigation Pane
Perform Search Operations in Outlook
Create a Search Folder
Perform an Instant Search
Perform an Advanced Find
Work with Multiple Accounts
Add an Account
Change the Default Email Account
Change From When Sending Mail
Print and Save Information
Print Calendar, Contact, or Task Information
Save Message in Alternate Formats
Export Messages to a Data File
Module Six Review Questions

Words from the Wise
Lessons Learned


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Disclaimer: * Prices quoted are PER PERSON ** Lecture/On-Site Courses may be cancelled or rescheduled if minimum course numbers are not met. *** All prices are subject to change without notice. Whilst every effort is made to provide you with the most accurate, up-to-date information, occasionally an item may be incorrectly priced or a price may require updating due to circumstances outside of our control or if changes or improvements are implemented.