TRU4 Courses and Workshops

Revalidation for 2021 - Course Combo

Manager Management

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.

Online Course / Classroom Training



Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Manager Management > Course Outline:

Housekeeping Items
The Parking Lot
Workshop Objectives

Set Specific Goals
Authority (What They Can and Can’t Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Case Study
Module Two: Review Questions

Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Case Study
Module Three: Review Questions

Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Case Study
Module Four: Review Questions

Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Case Study
Module Five: Review Questions

Do Not Micromanage
Promote Open and Honest Communication
Reward Initiative
Trust, but Verify
Case Study
Module Six: Review Questions

Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
Case Study
Module Seven: Review Questions

Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Case Study
Module Eight: Review Questions

Offer Advice, Not the Solution
Create a Supportive Environment
Building Ownership
360 Degree Feedback
Case Study
Module Nine: Review Questions

Unsafe or Dangerous Events
Legal Ramifications
Severe Financial Costs
Repeated Failures after Coaching Has Occurred
Case Study
Module Ten: Review Questions

Express Confidence in Their Abilities
Practice what you preach
Have an Open Door
Their Success is Your Success
Case Study
Module Eleven: Review Questions

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations


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Disclaimer: * Prices quoted are PER PERSON ** Lecture/On-Site Courses may be cancelled or rescheduled if minimum course numbers are not met. *** All prices are subject to change without notice. Whilst every effort is made to provide you with the most accurate, up-to-date information, occasionally an item may be incorrectly priced or a price may require updating due to circumstances outside of our control or if changes or improvements are implemented.