TRU4 Courses and Workshops

Revalidation for 2021 - Course Combo

Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.

Online Course / Classroom Training



The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Facilitation Skills > Course Outline:

Housekeeping Items
The Parking Lot
Workshop Objectives

What is Facilitation?
What is a Facilitator?
When is Facilitation Appropriate?

About Process
About Content
A Facilitator’s Focus

Choosing a Facilitated Approach
Planning for a Facilitated Meeting
Collecting Data

Stage One: Forming
Stage Two: Storming
Stage Three: Norming
Stage Four: Performing

Encouraging Participation
Gathering Information
Presenting Information
Synthesizing and Summarizing

Identifying the Options
Creating a Short List
Choosing a Solution
Using the Multi-Option Technique

Addressing Disruptions
Common Types of Difficult People and How to Handle Them
Helping the Group Resolve Issues on Their Own

Using Ground Rules to Prevent Dysfunction
Restating and Reframing Issues
Getting People Back on Track

Why Intervention May Be Necessary
When to Intervene
Levels of Intervention

Using Your Processes
Boomerang it Back
ICE It: Identity, Check for agreement, Evaluate how to Resolve

Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations


There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

Disclaimer: * Prices quoted are PER PERSON ** Lecture/On-Site Courses may be cancelled or rescheduled if minimum course numbers are not met. *** All prices are subject to change without notice. Whilst every effort is made to provide you with the most accurate, up-to-date information, occasionally an item may be incorrectly priced or a price may require updating due to circumstances outside of our control or if changes or improvements are implemented.