Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering.
Online Course / Classroom Training
The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.
Facilitation Skills > Course Outline:
The Parking Lot
What is Facilitation?
What is a Facilitator?
When is Facilitation Appropriate?
A Facilitator’s Focus
Choosing a Facilitated Approach
Planning for a Facilitated Meeting
Stage One: Forming
Stage Two: Storming
Stage Three: Norming
Stage Four: Performing
Synthesizing and Summarizing
Identifying the Options
Creating a Short List
Choosing a Solution
Using the Multi-Option Technique
Common Types of Difficult People and How to Handle Them
Helping the Group Resolve Issues on Their Own
Using Ground Rules to Prevent Dysfunction
Restating and Reframing Issues
Getting People Back on Track
Why Intervention May Be Necessary
When to Intervene
Levels of Intervention
Using Your Processes
Boomerang it Back
ICE It: Identity, Check for agreement, Evaluate how to Resolve
Words from the Wise
Review of Parking Lot
Completion of Action Plans and Evaluations
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