TRU4 Courses and Workshops

SSTG Maritime Courses
AYMS Corporate eLearning Courses
Career Development - Learn how to identify and control anger triggers.

Anger Management

Controlling and limiting anger is important in every aspect of one’s life. Without control you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships. However, since everyone experiences anger, having a constructive approach to manage it effectively can turn it into a valuable asset.

‌‌‌ Online Course / ‌‌ Classroom Training

Categories: ,

R1,649.00

Description

Our Anger Management workshop will give your participants that constructive approach. Participants will learn how to identify their anger triggers and what to do when they get angry. Through specific coping and planning techniques, anger can become a positive tool.

Anger Management > Course Outline:

Module One: Getting Started

‌‌‌ Icebreaker
‌‌‌ Housekeeping Items
‌‌‌ The Parking Lot
‌‌‌ Workshop Objectives

Module Two: Understanding Anger

‌‌‌ The Cycle of Anger
‌‌‌ Understanding Fight or Flight
‌‌‌ Common Myths about Anger

Module Three: Do’s and Don’ts

‌‌‌‌‌ Unhelpful Ways of Dealing with Anger
‌‌‌ Helpful Ways of Dealing with Anger

Module Four: Gaining Control

‌‌‌‌ A Word of Warning
‌‌‌‌ Using Coping Thoughts
‌‌‌‌ Using Relaxation Techniques
‌‌‌‌ Blowing off Some Steam

Module Five: Separate the People from the Problem

‌‌ Objective vs. Subjective Language
‌‌‌‌ Identifying the Problem
‌‌‌‌ Using “I” Messages

Module Six: Working on the Problem

‌‌ Using Constructive Disagreement
‌‌ Negotiation Tips
‌‌ Building Consensus
‌‌ Identifying Solutions

Module Seven: Solving the Problem

‌‌ Choosing a Solution
‌‌ Making a Plan
‌‌ Getting it Done

Module Eight: A Personal Plan

‌‌ Understanding Hot Buttons
‌‌ Identifying Your Hot Buttons
‌‌ A Personal Anger Log

Module Nine: The Triple A Approach

‌‌ Alter
‌‌ Avoid
‌‌ Accept

Module Ten: Dealing with Angry People

‌‌ Understanding the Energy Curve
‌‌ De-Escalation Techniques
‌‌ When to Back Away and What To Do Next

Module Eleven: Pulling it All Together

‌‌ Process Overview
‌‌ Putting it Into Action

Module Twelve: Wrapping Up

‌‌ Words from the Wise
‌‌ Review of Parking Lot
‌‌ Lessons Learned
‌‌ Completion of Action Plans and Evaluations

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

Related products

Disclaimer: * Prices quoted are PER PERSON ** Lecture/On-Site Courses may be cancelled or rescheduled if minimum course numbers are not met. *** All prices are subject to change without notice. Whilst every effort is made to provide you with the most accurate, up-to-date information, occasionally an item may be incorrectly priced or a price may require updating due to circumstances outside of our control or if changes or improvements are implemented.